Warranty Policy

What is the Warranty Policy for Titan Watches?

All titan watches come with a 2-year Warranty policy. For Fastrack and Sonata we have 1 year warranty. The following conditions will be checked before providing Warranty:

• The watch has not been repaired elsewhere.
• Warranty only for the internal mechanism such as repair or replacement of internal components, not replacement with another watch
• Replace the battery within the warranty period (1 year for battery warranty)
• Warranty is only valid when the watch has a valid warranty book/Order confirmation from Titan Nepal and has complete information such as: watch code, place of sale, date of purchase, buyer information and must be in specified warranty period.
• Warranty period is calculated from the date of purchase recorded on the warranty book/Order confirmation from Titan Nepal

**** Conditions not covered by warranty:

• There is no warranty for indirect consequences of the user's improper use of the watch.
• No warranty for watches that have been repaired at non-genuine locations.
• No warranty for external parts such as: shell, glass, wire, beads, ... External parts are repaired for a fee with the customer's consent.

Service centres can be located:

• Titan and Fastrack
  1081, DURBAR MARG, KATHMANDU, BAGAMATI, NEPAL, 44600, 97715331990
• Titan And Fastrack
  NEAR KUMARIPATI, JAWALAKHEL, LALITPUR, BAGAMATI, NEPAL, 44600, 97715913570
• Titan And Fastrack
  NABIL BANK, MAHENDRAPATH-12, DHARAN, KOSHI, NEPAL, 56700, 97725571320